As we approach Salesforce Inc.’s highly anticipated Dreamforce event, it’s clear that the company is positioned at the forefront of the enterprise artificial intelligence revolution. Generative AI is ...

Business dynamics have been severely shaken up by the introduction of generative artificial intelligence. With Salesforce Inc., businesses can customize their workflows and processes with AI, ...

Salesforce has announced a swathe of updates to its Service Cloud, which it believes will help companies connect their customer service operations - from DevOps teams, through the contact center, all ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Today, at the NYC World Tour, Salesforce announced a new generative AI ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Mere days after launching Einstein Copilot for Tableau, Salesforce is ...

Salesforce on Wednesday announced Salesforce Learning Paths, a new feature that integrates personalized learning content directly into employees' daily workflows on the Salesforce platform. ZDNET ...

Salesforce is a big, complex set of services, which has been augmented via acquisition with several other big complex services, including MuleSoft, Tableau and Slack, three companies the CRM giant ...

Enterprise productivity impact. Business leaders gain tools for faster, AI-driven process execution. Salesforce really wants to lead this whole agentic AI thing. Salesforce has signed a definitive ...

While Salesforce made a big splash yesterday with the announcement that it’s buying Slack for $27.7 billion, it’s not the only thing going on for the CRM giant this week. In fact, Dreamforce, the ...